Privacy Policy
Effective Date: June 2026
Gateway Auto Locksmith respects your privacy. This Privacy Policy explains what information we collect through our website, phone calls, text messages, service request forms, and mobile locksmith services, and how we use that information.
Information We Collect
When you contact us or submit a service request, we may collect your name, phone number, email address, vehicle make, vehicle model, vehicle year, service location, service requested, appointment details, messages you send to us, and payment-related information. We may also collect basic website usage information such as browser type, device type, pages visited, and referring website.
How We Use Your Information
We use your information to respond to service requests, call or text you about your job, confirm availability, provide quotes or estimates, schedule mobile locksmith appointments, perform requested services, process payments, improve our website, prevent fraud or misuse, and keep business records.
Calls, Text Messages, and SMS
By submitting a service request or contacting us, you agree that Gateway Auto Locksmith may call or text you at the phone number you provide regarding your service request, appointment, estimate, payment, arrival time, or follow-up. Standard message and data rates may apply. You can ask us to stop texting you at any time.
Service Verification and Vehicle Ownership
For security and legal reasons, we may ask customers to show identification, proof of ownership, registration, insurance, or other verification before performing vehicle lockout, key replacement, key programming, or related services.
Payment Information
We may use third-party payment processors to collect deposits or service payments. We do not intentionally store full credit card numbers on this website. Payment processors may have their own privacy policies and security practices.
Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website performance, improve user experience, and measure marketing results. You can adjust your browser settings to block or delete cookies, but some website features may not work properly.
Information Sharing
We do not sell your personal information. We may share limited information with service providers who help us operate the website, process payments, deliver messages, store records, or provide business services. We may also share information when required by law, to protect our rights, to prevent fraud, or to respond to lawful requests.
Data Storage and Security
We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure. No website, email, phone, or electronic system can be guaranteed 100% secure.
How Long We Keep Information
We may keep service records, customer communications, invoices, and related information for business, tax, legal, customer service, and security purposes.
Your Choices
You may contact us to request correction or deletion of information where legally and practically possible. We may need to keep certain records for business, legal, tax, or fraud-prevention reasons.
California Privacy Notice
If you are a California resident, you may have rights to request information about the categories of personal information we collect, request deletion of certain information, and request that your personal information not be sold. Gateway Auto Locksmith does not sell customer personal information.
Third-Party Links
Our website may link to third-party websites such as payment processors, review platforms, maps, or social media. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are intended for adults and vehicle owners or authorized users. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy, contact Gateway Auto Locksmith:
Phone: (213) 632-8090
Email: gatewayautolocksmith@gmail.com
Service Area: Eastvale and surrounding Inland Empire communities.
This page is provided for general business transparency and should not be considered legal advice.